Return Policy

If you are not satisfied with any of our products, you may return the unopened products to our mail order department within 45 days of purchase. Please email us at or give us a call to get the Return Merchandise Authorization Code.

When returning the products, please include the Return Merchandise Authorization Code and a copy of the invoice. Let us know if you would like a replacement or credit. Please also be sure to include a daytime phone number that you can be reached at. Customers are responsible for all shipping charges on returns. All returns are subject to a 10% restocking fee. Refund offer only applies to the most recent purchase by the customer, shipping and handling charges cannot be refunded.

Due to the nature of the products, we do not accept returns of the following items:

Merry Clinic Mineral Soap

Merry Clinic Dead Sea Bath Salt

Merry Clinic Therapeutic Shampoo

All Dermova Products

Please send return to:

Merry Clinic Distribution Center

ATTN: Mail Order Dept

370 San Bruno Ave West, #F

San Bruno, CA 94066


Please contact us via email Customer Service if you have a special case regarding your returns.